We guarantee you will be satisfied with the quality and freshness of our roses and if not, we will gladly re-ship or refund your purchase. Simply call or email within 10 days of receipt of your order.
Keep in mind that our roses are shipped directly from the farm to your door and do not pass through the hands of a wholesaler or florist. Florists usually clean up the roses by removing dryer outer "guard petals" before you purchase them, and while this improves the initial appearance of the roses, it actually can have an adverse affect on the vase life.
What To Expect When Your Roses Arrive
Your roses may arrive a bit thirsty after the overnight trip to your door. They might even have a few bruised or slightly brownish "guard petals", but don't let that fool you. Once they are properly trimmed and placed in water they will re-hydrate, perk up and continue to open over the next several days to reveal beautiful California Blooms!
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